Please arrive at the Climbzone reception located at the front door of XSite 10-15 mins before your session is due to start. On arrival, please provide us with your booking name and time of the session, and then we will ask you to sign in all of the participants. The session will start at the booked time. Your instructor will meet you in reception and take you upstairs to get kitted up then get started on your activities. After taking part in the thrilling activities you will be de-kitted out of all your climbing equipment and your session will finish at the advertised time. During the full session for safety reason, spectators must stay on the ground level below our Skypark.